Impact on consumer protection

Achievements

• In the first quarter of 2022, France’s largest consumer protection association, UFC-Que Choisir, detected several irregularities in French online marketplaces thanks to Open Terms Archive tracking. They requested and obtained the correction of several non-functional links to cooling-off cancellation forms.
• In January 2022, Open Terms Archive was used as an example of feasibility in the TLDR Act, a bill presented to the US Congress aiming at forcing platforms to clarify their commitments towards end users.